We would like to take this opportunity to introduce and welcome two important new members to the One Point team, both of whom will be based in our Exeter branch.
We are excited about this step forward and the prospects this brings to the company as a whole and the Exeter branch in particular. The knowledge, experience, motivation and expertise both new members bring to the company is priceless.
Meet Lee
Lee Knowles has worked in the Surveying industry for over 16 years so, as you can imagine, he brings a wealth of knowledge and expertise.
He started in 2002 as a van driver for Phoenix Surveying Equipment quickly progressing through the workshop up to Area Representative and later onto Branch Manager for Devon and Cornwall.
Lee is an EziCAT range & CAT4 products Trainer and he has spent three and a half years at Survey & Laser as a Regional Manager before joining One Point for a long and bright future.
Lee says; “I believe in Great customer service and going the extra mile, whether it be a tape measure or full GPS system and like to be a One stop shop for customers”.
Meet Tristan
Tristan Verschoren-Williamson started his career in the Surveying industry in 2010 with Phoenix Surveying Equipment as a van driver and workshop assistant. During this time, he took every opportunity to master his trade and quickly progressed up to Officer Manager within two years.
Having been Officer Manager in both his last posts at Phoenix Surveying Equipment and then Survey and Laser South West in Exeter, his post as One Point Survey Officer Manager for our Exeter branch is the obvious position for him!
Tristan says; “I have been Office Manager with Survey and Laser South West in Exeter, and now finally (I hope!) with One Point in Exeter. I have always taken pride in my customer care and being precise and accurate with all aspects of my work. I’m looking forward to the future here at One Point!”
Benefits of Growing Staff Numbers for Us and Our Customers Alike
Most importantly, how does this step benefit you, our customers?
- Your Success is Our Success – We want you to succeed and to do so we provide you with the most up-to-date industry relevant information and products.
- Communication is King – We value the opinions of our customers and any feedback is always welcome.
- Customer Satisfaction- We invest heavily in customer service and customer satisfaction and we always want someone to be available to offer the advice and guidance you need when you need it.
- Only the Best Will Do – We know this is what our customers think and rightly so. When looking for surveying or safety equipment or advice and guidance you can’t afford to accept second best. We are constantly investing in our product knowledge and industry awareness to be leaders in our field. You can have confidence that when you work with us, you are getting the best.
We have a strong culture of support and inhouse staff development here at One Point Survey. We believe by increasing diversity within our growing team all our staff benefit through peer mentoring, coaching and shadowing. If we benefit, we guarantee you will too!
Having read both Lee and Tristan’s profiles it is clear why we are so pleased to welcome them both to the growing team. With such a varied history in the Surveying Industry we know that their knowledge, expertise, professionalism and skills will benefit the growth, diversification and ongoing success of One Point Survey.
They have both made a great start and fit in well with the culture of One Point.
We wish you both every success and a happy and productive future here with us!
What Darren, our Managing Director says;
“Just knowing I have great team members in both the Verwood and Exeter branch brings great peace of mind that I can confidently delegate work, safe in the knowledge that our valued customers are always receiving the very best service and products for their specific needs. This leaves me free to improve managerial effectiveness, offer ongoing staff training and constantly improve performance where necessary.”