Committed to protecting your privacy
We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) as well as the new General Data Protection Regulation (GDPR).
1. WHAT INFORMATION WILL WE COLLECT ABOUT YOU?
We collect information about you when you register with us or place an order for products or services.
We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.
Website usage information is collected using cookies. Please read below for more information on cookies.
2. HOW DO WE PROTECT AND SAFEGUARD YOUR PERSONAL INFORMATION?
We have a variety of security measures in place to protect your personal information.
These include electronic safeguards, such as encryption, and physical safeguards and security.
Card payments are encrypted by our secure third-party payment provider. No payment information is stored by us.
3. HOW WILL WE USE THE INFORMATION ABOUT YOU?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
Your information is used to improve your overall user experience.
We will not share your information for marketing purposes with other companies.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you.
If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Retail Group.
If you no longer wish to be contacted for marketing purposes, please let us know and we will remove you from our mailing list.
5. YOUR CONSENT
However, we will not send your marketing materials without your consent.
If you would like to provide consent then please Join Our Mailing List.
6. WITHDRAWING YOUR CONSENT
If you would like to withdraw your consent, please contact us directly.
Once you notify us of your request, we will respond to you as soon as possible.
Wherever possible, we will anonymise all records relating to you and to your account, including all transactions and communication.
7. ACCESSING YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you.
If you would like a copy of some or all of your personal information, please email or write to us at the following address.
We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date
You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
However, in a few cases some of our website features may not function as a result.
To find out how to allow, block, delete and manage cookies, follow the link below and select the browser you are using. You can also read your browser’s built-in or online help for more information.
For more information about deleting and controlling cookies, please visit https://www.aboutcookies.org/
9. OTHER WEBSITES
Our website contains links to other websites.
11. CONTACT US